Cookie Policy

Skipr SA/NV is committed to protect your privacy and takes its responsibilities regarding the security of customer personal data very seriously. For more detailed information about privacy legislation, please do not hesitate to read the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC) (the “GDPR”) and the E-privacy Directive (Directive (EC) 2002/58 of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector).

Cookies controller

SKIPR SA/NV (hereafter: “Skipr”)
Rue du Mail/Maliestraat 50 - 1050 Ixelles/Elsene
Enterprise number: BE0712.537.551 (RLE Brussels)
To contact us: privacy@skipr.co‍

To have access to our policies: https://www.skipr.co/ (the “Website”) or on the menu of Skipr mobile application (the “Application”). 

Scope of application

Skipr ("we" or "us") provides this cookies policy (the “Policy”), to inform you of our procedures regarding the use of cookies when users visit our Website or Application (the “Users” or “you”).

What are cookies?

Cookies are small pieces of information that are stored by your browser on your computer's or mobile device’s hard drive. These cookies allow the Application and the Website to remember information that changes the way the Application and the Website behave or look, such as your preferred language. Furthermore, the Application and the Website use cookies in order to determine the circle of users and to ease the use of and navigation on the Application and on the Website (e.g. cookies are used to prevent you from having to log in every time for personalized services by entering your user name and password). The use of cookies is generally accepted and virtually all important applications and websites use them.

What kind of cookies are used by Skipr?

The following cookies are being stored when you visit and use the Application and the Website, said cookies belonging to the domain of our Website and/or our Application (first-party cookies) or to the domain of other parties (third-party cookies).

Cookies essential for navigation:

These are cookies that are required in order to use our Application and our Website. Without them certain sections will not function correctly, or not at all. In particular they enable navigation between the various sections of our Application and our Website, completion of forms and secure verification of your identity before granting access to your personal data.

The following cookies are essential for navigation:

• __cfruid – HTTP – This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of web site content and serving DNS connection for website operators. – During Session – skipr.zendesk.com 
• __zlcstore – HTML – This cookie is necessary for the chat-box function on the website to function . – Persistent – business.skipr.co
• AWSALB – HTTP – Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. – 6 days – zopim.com 
• ZD-suid – HTML – Unique id that identifies the user's session. – Persistent – business.skipr.cm
• Iubenda - This stores your cookie consent preference

‍Functional cookies:

Functional cookies are intended to facilitate operation of our Application and of our Website and make using it a more pleasant and personalized experience for you. These are cookies which, for example, store your preferences such as choice of language or your customer segment, collect information in forms for statistical purposes (number of unique visitors, etc.) or enable analysis of how visitors use the Application or the Website.

The following cookies are functional cookies:

• __zlcmid  – HTTP – Preserves users states across page requests. – 1 year – skipr.co
• usprivacy

‍Marketing cookies:

When you visit our Website and/or our Application, socio-demographic data and profile data are collected and stored anonymously in a marketing cookie. Marketing cookies do not contain any personal data and are placed by advertisers when their ad is posted. They prevent you being bombarded by the same advertisement over and over again and help to personalize publicity, but they also measure the effectiveness of various marketing and publicity actions.

The following cookies are marketing cookies:

• _ga  – HTTP  – Registers a unique ID that is used to generate statistical data on how the visitor uses the website. – 2 years – skipr.co 
• _gat – HTTP – Used by Google Analytics to throttle request rate – 1 day – skipr.co
• _gat_UA-142693610-1 - Google Analytics cookie to throttle the request rate. - .It expires in one minute. - It is implemented by Google Tag Manager.
• _gat_UA-142693610-7 - Google Analytics cookie to throttle the request rate. - .It expires in one minute. - It is implemented by Google Tag Manager.
• _gid - Registers a unique ID that is used to generate statistical data on how the visitor uses the website - temporary
• __hssc - This cookie keeps track of sessions and this is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. - It expires in 30 minutes. - It is implemented by Hubspot
• __hssrc - Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. - It expires at the end of the session. - It is implemented by Hubspot.
• __hstc - The main cookie for tracking visitors.It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in 13 months. - It is implemented by Hubspot.
• hubspotutk - It is used to store and track a visitor's identity. - It has a Marketing/Tracking purpose. - It expires in 13 months. - It is implemented by Hubspot.
• __utmzz
• __utmzzses
• _hjFirstSeen - Hojar  - Shows us how people are navigating on our website and platform
• _hjTLDTest - Hotjar - Shows us how people are navigating on our website and platform
• _hjid - Hojar - Shows us how people are navigating on our website and platform
  
  

‍Third party cookies:

Some cookies are placed via our Application and our Website by third parties, for example Google. In particular they improve our Application and Website's content and operation.

The following third parties placed cookies on our Application and our Website: 

• Google; 
• LinkedIn - Shows us how often people are clicking on our ads on LinkedIn
• Facebook – Shows us how often people are clicking on our ads on Facebook. Also gives us a type of person that is interested in Skipr
  

The details of said cookies are mentioned in the previous sub-sections.

How long do cookies exist?

Temporary cookies (or “session” cookies) are temporarily stored in your browser or application. As soon as the User closes its browser or application, these cookies are automatically deleted.

Permanent cookies (or “persistent” cookies) remain on your computer or mobile device, even after you close the browser or the application. They make it possible to recognize the User during a subsequent visit to a website or an application. They remain on the User’s device until their expiration date is reached, a new version of the cookie is installed, or the User deletes them manually.

The expiration date of such cookies is twenty-four (24) months.

The above duration is based on the User’s informed consent and by giving its explicit consent, the User agrees with this duration.

Data collected, stored or transmitted by those cookies

Skipr collects and processes information through cookies. The legal basis of such collected data are the execution of a contract (art. 6, §1, b) of the GDPR), the compliance with legal obligations (art. 6, §1, c) of the GDPR) and legitimate interests (art. 6, §1, f) of the GDPR). For more information, you can refer to the Privacy Policy in its article 2 directly on https://www.skipr.co/privacy.

Data retention period

‍We do not process your Personal Data any longer than is necessary for the purposes set forth in the Privacy Policy and in this Policy: we do store your Personal Data as long as your account is active or when the processing of your Personal Data is necessary to allow you to make use of our Application and/or our Website.

Modifications to this Policy

We reserve the right to modify this Policy at any time. Any changes to the Policy will be published on the Application and on the Website and will be “popped-up” on the Application.

Legislation and competent courts

‍This Policy is governed by and construed in accordance with the Belgian legislation that is exclusively applicable to any potential dispute.

Any dispute arising under, or in connection with, this Policy shall be settled exclusively by the competent courts of Brussels, Belgium.

Questions

‍If you have any further questions about this Policy or its implementation, please contact via privacy@skipr.co‍

Date of last revision: 18/01/2022